Legal assistance: from transaction analysis to payment disputes. Get a free consultation and start returning your funds.
Free consultationChargeback is an effective means of protecting consumers' rights against online fraudulent financial transactions. It allows bank customers to initiate a refund if they became a victim of unscrupulous brokers.
The procedure begins with the client contacting their bank and providing all available information and evidence confirming the fraud — correspondence, screenshots and statements.
The issuing bank reviews the application and, if justified, initiates a chargeback through the payment system (Visa, MasterCard), which contacts the acquiring bank of the broker.
If the broker cannot prove the transaction was legitimate, the acquiring bank returns the funds to the issuing bank, which transfers them back to the client's account.
Here you can dispute transactions made due to a fraudulent broker and get your funds back. The chargeback mechanism lets customers of banks and financial institutions initiate a refund procedure.
Start a refund
Comprehensive support and return of stolen funds at every stage — available only with Capital Recall.
The refund procedure includes stages that the law firm helps the injured party go through.
Fraud detection and evidence collection — the most important stage. Specialists analyze the situation and collect all information about transactions and communication with the broker.
Lawyers prepare an official request to the banks and payment systems that serviced the transactions, aiming to block funds in accounts associated with the fraudulent broker.
Banks and payment systems conduct their own investigation to verify the legitimacy of the client's demands, which may include requests for additional documents.
After all checks, financial institutions make a decision on the refund. Once completed, the blocked funds are transferred to the client's account.
We monitor the completion of the procedure until we are completely sure that all the money has been successfully returned.
Select from the list those who caused you material damage and leave a request.
In 2022 we started with three lawyers, deceived by the system just like our clients. Today Capital Recall is 52 chargeback specialists: former bank lawyers, financial intelligence officers and international lawyers.
We have conducted 2,644 chargeback cases across Israel, Canada, Great Britain, Italy, France, Germany, Austria, Poland and other European countries — blocking more than 1,000 unscrupulous brokers and returning $820,900 to those who asked for help.
Leave your details and get a free consultation on your refund.
Capital Recall